Check out our FAQ which might already answer some of your questions while you are still online. Our customer care is in any case at your disposal, should you not find assistance to your needs. Please do not hesitate to contact us
Why is the company called The North Face®?
In the Northern Hemisphere, the north face of a mountain is generally the coldest, iciest and most challenging route to climb. Our founders thought this name reflected our mission and dedication to the extreme.
What does The North Face® logo represent?
The North Face® logo was inspired by the Half Dome in Yosemite, revered as one of the greatest big walls in the world. Our logo was created as our interpretation of this great wall.
Can I redeem my eGift Card to My Account?
If you are a registered customer you can redeem the balance of your eGift Card to your account and use it at a later time.
Sizes / Fitting
How is the fitting for The North Face items?
All production for The North Face item is made in US sizes and then converted into European/UK sizes. To understand which size would fit you better we suggest you check our Sizing Guide charts that will provide you with the body sizes.
What is the smallest size on the Youth Category?
The smallest size we produce on the Youth is size X Small that corresponds to 5/6 years.